While ID.iowa.gov does not require you to set-up a secondary authentication method to keep your account secure, it is recommended as an added layer of protection to secure your information.

Okta Verify

Although you can choose from several authentication options, an authentication application, such as Okta Verify, is more secure against phishing and theft.

Okta Verify is downloaded to your device and generates secure, six-digit codes you use to sign in to your accounts. While authentication applications are not protected if your device is lost or stolen, this method offers more security than phone calls or text messaging against phishing, hacking, or interception.

SMS (Text message) Authentication/Voice Call Authentication

SMS/Text messages or phone calls are convenient but are extremely vulnerable to theft, hackers, and other attacks.

If you choose to use this less secure option, enter a phone number at which you can receive phone calls or text messages. If you only have a landline, you must receive your security code by phone call. ID.iowa.gov cannot send security codes to extensions or voicemails.

A unique security code will be sent to that phone number each time you sign in to your ID.iowa.gov account. Each security code expires after ten minutes and can only be used once. If you don’t enter the security code within ten minutes, request a new code.

After you receive the code, type it into the “one-time security code” field. Each time you sign in to login.gov you’ll have the option of getting a new security code by phone call or by text. You will receive a new security code each time you sign in to your ID.iowa.gov account.