Follow these steps to reset your password using your email address.

• Go to https://id.iowa.gov/.

• Enter your email address.

• Select “Forgot your password?”.

• Click the “Send me an email” button.

• Check your email for a message from Admin@ID.iowa.gov no-reply@id.iowa.gov

• Click the “Reset your password” button in the message. This will take you to ID.iowa.gov.

• Enter your "New password".

• Re-Enter your "New password".

Passwords must be at least 12 characters and cannot contain part of your username, first name or last name. There are no other restrictions. You can use more than one word with spaces to get to 12 characters. Try using a phrase or a series of words that is unique to you.
NOTE: Your ID.iowa.gov password should be different from passwords you use for other accounts such as your bank account or email. Using the same password for many accounts makes identity theft easier.

• Click "Reset Password"

Unable to access your email? Please contact ID.iowa.gov at 800-532-1174.