Follow these steps to reset your password using your email address.
Go to https://id.iowa.gov/
Select “Unlock account?”
Enter your email address (username).
Locate Email and select.
Click "Send me an email".
A notification will be sent to your primary email to let you know your request to unlock account is successful.
Check your primary email account for a message from Admin@ID.iowa.gov firstname.lastname@example.org.
Go to https://ID.iowa.gov to log into your account.
Unable to access your email? Please contact ID.iowa.gov at 800-532-1174.